Negotiating is Easy

Negotiating is Easy

Even the most accomplished brilliant person often says to me, “I hate negotiating.” Or “I am bad at negotiating.” When we delve into why, what is always there is some form of fear of conflict. It is as if when one goes to negotiate anything, you are about to enter a...
Real Listening is a Developable Skill

Real Listening is a Developable Skill

What is it to listen? Really listen? Most of us live in what we perceive to be a fact- I listen. However, I have found that most of the time, we do not. We are generally well-meaning and do not listen to much of what is being said to us. We listen selectively. We...
Confessions of a Former Tyrant Manager

Confessions of a Former Tyrant Manager

I have a confession to make. I used to be so driven and righteous that when someone I was supervising did something, in my view, that was wrong, I got upset with them and even embarrassed them.  They either made the correction or I would get worse with them until...