What’s In Your View: Key to Being influential

What’s In Your View: Key to Being influential

A key to our work is what we called being SUAVE, which is the missing ingredient to being influential. SUAVE (acronym for Science Underlying Altering Views for Everyone) is being able to alter the way people view and experience what they’re dealing with. Let’s break...

Responsive Leadership– A Leadership Continuum

Responsive Leadership– A Leadership Continuum

One of the qualities of great journalism I respect is balance. In her blog on collaborative leadership, Andjela Vidojevic did an outstanding job of presenting a wealth of information in a balanced way. It would be easy to treat collaborative leadership as a better and...

It’s Not What You Say, It’s What You HEAR

It’s Not What You Say, It’s What You HEAR

Much work has been done on the ideas of Frank Luntz and his book Words That Work: It’s Not What You Say, It’s What People Hear. Absolutely. Positively. Spot On BUT, too little ink has been spilled on the related topic: It’s not what you say; it’s what you can HEAR....

Yes, but….

Yes, but….

"Yes, but…." "Sounds good and here is why I can’t…. “Wish I could, but..”  Not your favorite thing to hear when you are in sales. Most seasoned salespeople handle the ‘but’, the ‘objections’, with varying degrees of effectiveness. We have a unique approach which will...

Embracing Your Training and Development Gaps

Embracing Your Training and Development Gaps

For most of us there is a yearly review in which you are evaluating what training and development you will take on in the next year. It is often a time in which we are both proud of our accomplishments from the prior year and resist the gaps identified. It is so much...

How to have your communication hit the mark

How to have your communication hit the mark

Have you ever had this happen? You work really hard, did some research and consulted with others. You have the perfect script. Or the best pitch. Or the best speech or presentation. You practice. You prepare. You are so ready. Then you go to deliver it. It falls flat...

Create a Culture Where You WANT to Work

Create a Culture Where You WANT to Work

Every company and each office has a particular culture. It is often invisible, and not talked about as it is ‘normal’ and all of us adapt to the situation we are in. However, it is a distinct ecosystem that exists and inside of which we function. If it is a toxic or...

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