Why Your Brain Hijacks Your Communication Skills and How to Fix it
Did you know only a small percentage of our experiences are based on things that actually happen? Our minds unconsciously summon past experiences to create points of connection between what has happened in the past and what’s happening in the present. Our personal...
What’s In Your View: Key to Being influential
A key to our work is what we called being SUAVE, which is the missing ingredient to being influential. SUAVE (acronym for Science Underlying Altering Views for Everyone) is being able to alter the way people view and experience what they’re dealing with. Let’s break...
Responsive Leadership– A Leadership Continuum
One of the qualities of great journalism I respect is balance. In her blog on collaborative leadership, Andjela Vidojevic did an outstanding job of presenting a wealth of information in a balanced way. It would be easy to treat collaborative leadership as a better and...
It’s Not What You Say, It’s What You HEAR
Much work has been done on the ideas of Frank Luntz and his book Words That Work: It’s Not What You Say, It’s What People Hear. Absolutely. Positively. Spot On BUT, too little ink has been spilled on the related topic: It’s not what you say; it’s what you can HEAR....
Yes, but….
"Yes, but…." "Sounds good and here is why I can’t…. “Wish I could, but..” Not your favorite thing to hear when you are in sales. Most seasoned salespeople handle the ‘but’, the ‘objections’, with varying degrees of effectiveness. We have a unique approach which will...
Embracing Your Training and Development Gaps
For most of us there is a yearly review in which you are evaluating what training and development you will take on in the next year. It is often a time in which we are both proud of our accomplishments from the prior year and resist the gaps identified. It is so much...
How to have your communication hit the mark
Have you ever had this happen? You work really hard, did some research and consulted with others. You have the perfect script. Or the best pitch. Or the best speech or presentation. You practice. You prepare. You are so ready. Then you go to deliver it. It falls flat...
Create a Culture Where You WANT to Work
Every company and each office has a particular culture. It is often invisible, and not talked about as it is ‘normal’ and all of us adapt to the situation we are in. However, it is a distinct ecosystem that exists and inside of which we function. If it is a toxic or...
5 Powerful Tips From The Best TED Talks To Improve Your Public Speaking Skills
When you think of impressive public speakers like Brené Brown (The Power of Vulnerability) or Simon Sinek, one thing sticks out: authenticity. They are real, relatable and their talks appear natural. You experience that they are talking directly to you personally even...
Career Success Requires Being Empowered in the Gaps
A few years ago, I took a new position in the company I worked for. I had previously been a top performer in my previous position, so naturally, I thought, I will be great at this. Well, it did not go that way. I experienced being a beginner, incompetent and...
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