by Andrew Poles | May 6, 2022 | Communication
A key to our work is what we called being SUAVE, which is the missing ingredient to being influential. SUAVE (acronym for Science Underlying Altering Views for Everyone) is being able to alter the way people view and experience what they’re dealing with. Let’s break...
by Andrew Poles | Dec 13, 2021 | Communication
One of the qualities of great journalism I respect is balance. In her blog on collaborative leadership, Andjela Vidojevic did an outstanding job of presenting a wealth of information in a balanced way. It would be easy to treat collaborative leadership as a better and...
by Andrew Poles | Aug 11, 2021 | Communication
Much work has been done on the ideas of Frank Luntz and his book Words That Work: It’s Not What You Say, It’s What People Hear. Absolutely. Positively. Spot On BUT, too little ink has been spilled on the related topic: It’s not what you say; it’s what you can HEAR....
by Janet Zaretsky | Jul 8, 2021 | Communication
Did you know only a small percentage of our experiences are based on things that actually happen? Our minds unconsciously summon past experiences to create points of connection between what has happened in the past and what’s happening in the present. Our personal...
by Janet Zaretsky | Apr 12, 2021 | Communication
For most of us there is a yearly review in which you are evaluating what training and development you will take on in the next year. It is often a time in which we are both proud of our accomplishments from the prior year and resist the gaps identified. It is so much...
by Janet Zaretsky | Mar 2, 2021 | Communication
Have you ever had this happen? You work really hard, did some research and consulted with others. You have the perfect script. Or the best pitch. Or the best speech or presentation. You practice. You prepare. You are so ready. Then you go to deliver it. It falls flat...
